Walgreen Drug Store Complaint
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Walgreen's Wilson, NC Pharmacy Totally Incompetent - Antibiotic Amoxicillin
Dr called a prescription into Walgreen's pharmacy on a Friday, stopped by on Sunday to pick it up was told they were out, but that it had been ordered and could pick up Monday morning. Called pharmacy several times on Monday afternoon, each time receiving the automated recording saying that it was still on order and would be in the next day. Seriously, no one could pick up the phone and make a simple call letting me know that they could not fill this prescription. Totally unacceptable! Customer Service......well they don't have a clue as to customer service really is.
This went on EVERY DAY from Monday - Wednesday.
After calling Thursday morning and waiting approximately 15 minutes for someone to finally pick up in the pharmacy, I was informed that they still did not have my meds and would call my dr to see if he could prescribe something else. REALLY, after a week, then you are going to try and do something and only because you have me on the other end of the line.
I'm so done with the Walgreens. This is only one of many incidents that I have had with them. Other friends and family have left them for this same reason.
What is so bad about this, is that they don't actually care. This they make very clear!!
This went on EVERY DAY from Monday - Wednesday.
After calling Thursday morning and waiting approximately 15 minutes for someone to finally pick up in the pharmacy, I was informed that they still did not have my meds and would call my dr to see if he could prescribe something else. REALLY, after a week, then you are going to try and do something and only because you have me on the other end of the line.
I'm so done with the Walgreens. This is only one of many incidents that I have had with them. Other friends and family have left them for this same reason.
What is so bad about this, is that they don't actually care. This they make very clear!!
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Review Rating: 2 out of 5
Reviewed By: tmalone
Company: Walgreen Drug Store
Product: Antibiotic Amoxicillin
Date Added: 7 years ago
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